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FAQs
Have a question? We are here to help.
Send an email to hello@aplombcelebrations.com.au with any questions not answered below.
Send an email to hello@aplombcelebrations.com.au with any questions not answered below.
How long does it take to process my order?
Standard Print Orders: Please allow 4-5 weeks for designing, printing, and shipping.
Letterpress Orders: Please allow 5-8 weeks for designing, printing, and shipping.
On-the-Day Stationery/Signage Orders: We advise placing your order a minimum of 4-5 weeks before your wedding.
Delivery:
Expect delivery times of 1-2 business days for express and 3-4 business days for standard delivery. Once your order is en route, you'll receive tracking details via email.
When should I place my order / send out my invitations?
Placing your order:
We recommend placing your order at least 6 months prior to your wedding.
For those wanting to send out Save the Dates, we recommend placing your order at least 9 months before your wedding as we need to allow enough time for the design, printing and shipping stages. The earlier the better!
Sending your invitations:
Save the dates:
It’s never too early! Aim to send your save the dates out approximately 9-12 months before the wedding.
Wedding Invitations:
Approximately 5-7 months before the wedding.
We of course aren’t set on these timings, they are just a recommendation!
Ask for RSVPs at least 6-8 weeks before the wedding to finalise numbers for on the day stationery such as menus and place cards!
Can I change the wording on my invitations?
Yes, you can customise the wording on your invitations. After placing your order, you'll receive a link to a form where you can easily personalise your wording details.
You'll also receive a digital preview and have the opportunity for two rounds of changes before we proceed with printing.
Do you offer Afterpay/payment plans?
We currently offer Afterpay on all stationery orders.
For custom orders, our payment structure works in 3 stages; 25% deposit when booking, 50% before moving into production, and the remaining 25% before your items are shipped.
Do you offer samples of your invitations?
You will receive a digital preview of your design and have the opportunity to make changes before we start production. Samples of your stationery can be provided upon request (for an additional fee). Or, purchase one of our sample packs here.
Can I have coloured ink printed on dark card stock?
Dark card colours require white ink. Other colours may be possible on request, subject to confirmation and an additional fee. Get in touch to discuss.